Choosing installers backed by trusted credentials and certifications helps you guarantee quality and expertise for your solar installation project. Look for installers that are MCS certified, which demonstrates that the installer has met rigorous standards of training and competence in solar energy systems. Check for licenses, insurance and accreditations specific to your region to ensure compliance with local regulations and industry standards.
Verifying Insurance and Warranty Offerings
Reputable solar installers in the UK should offer insurance and warranties to safeguard your investment:
Performance Guarantee
A performance warrantee ensures that the solar system will perform as expected for a specific number of years. At Soly, for example, customers can expect industry-leading 25-year performance warranties. During this time, we will replace any issues.
Product Warranty
This covers the solar panels, inverters and other components against defects in materials and workmanship. Typically, reputable manufacturers provide solar panel warranties ranging from 10 to 20 years, or up to 25 years with Soly’s industry-leading warranties. This ensures peace of mind and protection against unexpected failures.
Workmanship Warranty
This warranty guarantees the quality of the installation and workmanship provided by the solar installer. It covers any installation-related issues, such as leaks or faulty wiring, for a specified period after installation. A workmanship warranty of two to five years is common among reputable solar installers in the UK, while Soly offers an industry-leading 10-year workmanship guarantee.
Insurance
In addition to warranties, reputable solar installers should also carry liability insurance and professional indemnity insurance. Liability insurance protects homeowners against property damage or personal injury that may occur during the installation process, while professional indemnity insurance covers errors or negligence in design or advice provided by the installer.
How to Confirm Solar Installer Insurance Validity?
Request proof of insurance documents directly from the installer. These documents typically include a certificate of insurance issued by the insurance provider, outlining coverage details such as liability and professional indemnity insurance. You can also contact the insurance provider directly to confirm the validity and coverage of the policy. Check for any complaints or claims filed against the installer with relevant regulatory bodies or consumer protection agencies. This can give you peace of mind throughout the solar installation process.