What led you to look into solar panels?
“I started looking into solar panels because I’m interested in green energy and mindful of our impact on the environment. I had already got an electric vehicle which I’m on an overnight tariff for and my daughter had already installed solar panels so I was very aware of the benefits. I was also surprised at how affordable they were – I thought they would be about £20,000 but they are more like a quarter of that!”
Why did you choose Soly?
“I contacted 3 different solar companies and got 3 quotes for my solar project. The first one wasn’t great: the price the sales consultant gave me was really confusing and he tried to get me to switch over to Octopus Energy. I really had to pin him down to give me a straight answer on how much it would cost. The second quote I got was from George at Soly. I was impressed with the proposition and really interested in the microinverters. The third company came round to the house and said they could only fit 5 panels on the roof.
In the end, it was the Soly price that was the most competitive but the main reason I went with Soly was because it’s got the backing of Shell and they have over 10 years of experience working in the solar industry in The Netherlands – a leading country in the renewable energy sector. I was also confident with how George dealt with things and the communication was good.”
What was the Soly sales process like?
“I retired a couple of years ago but my last role involved working from home so I’m used to communicating via video call and I felt that worked well for me. The Soly sales consultant, George, was very good and I was then handed over to my dedicated project manager, Raya, who has been very helpful. She answered all my questions and supported with getting an issue with invoices sorted. Having a dedicated project manager checking in with me throughout the process was very reassuring.”
